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The aim of this study was to test the effects of a daily positive work reflection intervention on fostering personal resources (i.e., hope and optimism) and decreasing exhaustion (i.e., emotional exhaustion and fatigue) among caregivers for the elderly and caregivers who provide services at patients' homes. Using an intervention/waitlist control group design, 46 caregivers in an intervention group were compared with 44 caregivers in a control group at 3 points of measurement: pre-intervention, post-intervention, and at a 2-week follow-up. The results show that emotional exhaustion and fatigue were reduced for the intervention group. Primarily, caregivers with a high need for recovery at baseline benefited from the intervention. The results reveal no intervention effects for personal resources; however, they reveal a trend that the intervention led to an increase in hope and optimism among caregivers with a high need for recovery. Overall, the findings show that caregivers benefit from a daily positive work reflection intervention, particularly when their baseline levels of resources and well-being are low.
Digitalization affects public servants’ job demands and resources. The current paper investigates which measures managers can employ to optimize digital work on administrative procedures. Building on a previous study on the impact of digitalization on work experiences and performance in public agencies and on a literature research regarding leadership instruments, we derived two sets of measures on job design and digital communication management. The proposed measures were validated conducting expert interviews with actual and prospective managers from various municipal agencies. Overall, our analyses revealed heterogenous patterns regarding the prevalence of the proposed measures. Experts reported various potential benefits and challenges as well as suitable recommendations regarding their implementations which indicates that the proposed measures could indeed contribute to facilitating digital work on administrative procedures. Finally, the practical implications as well as limitations of our approach are discussed.
Der Arbeitsplatz – die räumlichen, physikalischen und ergonomischen Bedingungen, unter denen Menschen arbeiten – kann auf vielfältige Weise die Gesundheit fördern und gefährden. Neben der direkten Wirkung auf die physische Gesundheit kann der Arbeitsplatz die Durchführung der Arbeitsaufgaben erleichtern oder behindern und das Wohlbefinden durch eine bedürfnisgerechte Gestaltung erhöhen. Die Gestaltung gesundheitsförderlicher Arbeitsplätze beinhaltet den Arbeitsraum und die dort herrschenden physikalischen Bedingungen ebenso wie die Möblierung und IT-Ausstattung.
Digitalization affects public servants’ job demands and resources. The current paper investigates which measures managers can employ to optimize digital work on administrative procedures. Building on a previous study on the impact of digitalization on work experiences and performance in public agencies and on a literature research regarding leadership instruments, we derived two sets of measures on job design and digital communication management. The proposed measures were validated conducting expert interviews with actual and prospective managers from various municipal agencies. Overall, our analyses revealed heterogenous patterns regarding the prevalence of the proposed measures. Experts reported various potential benefits and challenges as well as suitable recommendations regarding their implementations which indicates that the proposed measures could indeed contribute to facilitating digital work on administrative procedures. Finally, the practical implications as well as limitations of our approach are discussed.
The Covid-19 pandemic and the Online Access Act (Onlinezugangsgesetz – OZG) are forcing Germany's public administration to accelerate digital transformation in general and the digitalization of agencies on federal, state and municipal level in particular. To assess this endeavor’s progress, existing e-Government maturity models were evaluated. The majority of models mainly focus on technical characteristics of an administrative act, while disregarding the importance of (1) public servants, (2) their work situation and (3) organizational processes. It is the latter three determining successful digitalization. Consequently, we fuse previous e-Government maturity models with the individual perspective of public servants including internet-based work, virtualization of teams and societal participation. This paper describes the synthesis of a model, its advantages and limitations including next steps towards its empirical validation.
Previous research indicates that short work breaks in nature can facilitate emotional recovery, but during a workday nature is not always accessible. We conducted two intervention studies (N = 51; N = 101) applying virtual reality technology in a short work break and examined the effect of the degree of immersion into nature and the type of nature (stimulating vs. calming) on the restorative experience and, in turn, on affective states. The results revealed that high immersion promotes being away and perceived fascination. Being away mediated the effect of high immersion on increased positive and decreased negative affect. Perceived fascination mediated the effect of stimulating nature on increased positive affect in both studies and decreased negative affect in Study 2. The present research highlights the unique benefits of virtual realities, degrees of immersion and different types of nature for recovery interventions in organisations. Practitioner Summary: Integrating virtual realities into the work environment is an emerging topic. The present research demonstrates that a short technology-based intervention via virtual reality enhances emotional recovery. The results provide interesting possibilities for the design of work breaks in situations where nature is not within reach or not accessible.
Promoting integrative negotiations – an experimental approach for using colored lighting in negotiation situations. Employees' negotiating skills substantially contribute to organizational success. In this context, recent research shows that the physical environment may influence interpersonal behavior for example in negations. The present study investigated the importance of colored light for cooperative behavior in integrative negotiations. The authors assumed that red light creates a pleasant, socially friendly atmosphere and thus promotes negotiation success. In an experimental study, the light color (red vs. blue and white) was varied. The results confirmed the assumption. The theoretical value, limitations and practical implications of the findings are discussed.
Research has shown that colours influence motivation and cognitive performance. In achievement contexts, red evokes avoidance motivation that hinders creativity, while blue elicits an approach motivation that facilitates creativity. However, due to their position and mode of presentation, colours may convey a different message. Red accent lighting creates a cosy, friendly room atmosphere that may, even in an achievement context, elicit an approach rather than an avoidance motivation. Results (N = 146) showed that both blue and red accent light increased strategic approach motivation compared to white accent light. Moreover, through the heightened approach motivation, colourful accent light indirectly improved creative performance. Implications for future research on colour and practical implications for colour usage are discussed. Practitioner Summary Designing work environments for creativity is a new topic in ergonomics research and practice. The present study demonstrates indirect effects of coloured accent light on creativity providing interesting possibilities for the design of work places for knowledge workers, classrooms, and all other rooms in which people work on new ideas.
How can the physical environment, especially light, facilitate conflict resolution? Previous research has led to no clear answers about optimal lighting conditions in conflict situations and, until now, potential moderators and mediators have been scarcely investigated. Building on research on light-induced cooperativeness, we expected that self-oriented individuals would be influenced by the lighting in social situations such as conflict resolution. In self-oriented individuals, dim warm light should promote interdependent self-construal and, in turn, lead to a preference for collaborative conflict resolution strategies. Two studies confirmed our assumptions, with social dominance orientation and trait interdependent self-construal serving as indicators of individuals' social orientation. Overall, these results provide an explanation for inconsistent previous findings and contribute to the understanding of light-induced changes in social behavior. Limitations as well as practical implications for lighting design in social spaces are discussed.
Positive psychology research is increasingly being transferred to organizational contexts and organizations are increasingly striving for healthier and more motivated employees. In this study, a three-week self-instructed online-intervention which combines positive activities and mindfulness was developed and evaluated using a randomized-controlled group design with employees. All exercises could be easily integrated into the daily working routine. The intervention is based on broaden-and-build theory, the two-component model of mindfulness and the positive-activity model. Results indicate that the intervention is effective in increasing work engagement, hope and sleep quality as well as in reducing fatigue in the experimental group compared to a waitlist control. Practical implications for human resource departments and corporate health management are discussed.
Der Arbeitsplatz – die räumlichen, physikalischen und ergonomischen Bedingungen, unter denen Menschen arbeiten – kann auf vielfältige Weise die Gesundheit fördern und gefährden. Neben der direkten Wirkung auf die physische Gesundheit kann der Arbeitsplatz die Durchführung der Arbeitsaufgaben erleichtern oder behindern und das Wohlbefinden durch eine bedürfnisgerechte Gestaltung erhöhen. Die Gestaltung gesundheitsförderlicher Arbeitsplätze beinhaltet den Arbeitsraum und die dort herrschenden physikalischen Bedingungen ebenso wie die Möblierung und IT-Ausstattung.
Positive psychology interventions (PPIs) in the work context aim to enhance the experience of work for individuals and improve wellbeing through developing psychological resources. This chapter reviews four types of positive interventions: gratitude, mindfulness, positive reflection, and positive reappraisal, and discusses their effectiveness based on past research. We then discuss several key considerations for implementing positive psychology interventions in the workplace, considering when and for whom they are beneficial. Finally, we conclude with our reflections on what future research and the practical application of positive psychology interventions in the workplace should strive for.
Although good administration plays a crucial role for a state to function, to date no comprehensive and accepted conceptualization exists. Scholars and policymakers, however, are depending on a comprehensive and valid set of criteria to assess the quality of administrations and the effects of reforms and interventions. To develop an appropriate conceptualization, we draw on literature from jurisprudence, administrative, political, economic, as well as social sciences. Applying Rossiter’s C OAR SE approach to ensure content validity, 30 constructs underlying good administration were derived. The items formulated to measure these constructs were empirically validated in an online survey with 519 case workers in German municipal agencies. Principal components analysis yielded four components, i.e., diligence/mission, efficiency, information, and responsivity/support. Thereby, it becomes apparent that some of the criteria used in the literature, such as proportionality, load on multiple components.
To deal with stress and exhaustion at work, personal resources need to be replenished during breaks. The aim of this laboratory study (n = 122 students) was to test the restorative potential of sensory-enriched break environments (SEBEs) in a between-subjects with repeated measures design, focusing on the type of the environment (natural outdoor vs. built indoor environment) and sensory input (no sensory input vs. audiovisual input vs. audiovisual and olfactory input). Analyses showed that SEBEs simulating either a natural or a lounge environment were perceived as more pleasant and restorative (fascination/being away) than a standard break room, which in turn facilitated the recovery of personal resources (mood, fatigue, arousal). Moreover, adding a congruent scent to an audiovisual simulation indirectly facilitated the recovery of personal resources via greater scent pleasantness and higher fascination and being away. The current study shows opportunities for sensory enrichment to foster restoration in break environments. Practitioner Summery: This project reveals the impact of the recovery process of simulated environments on personal resources. Analyses confirmed that sensory-enriched environments were perceived as more restorative than less enriched environments, which in turn facilitated the recovery of personal resources. The results highlight the relevance of holistic sensory impressions to fostering recovery.
Germany's public administrations must go digital by law till 2022. The German Online Access Act (our translation for “Onlinezugangsgesetz”, OZG) forces most services offered by public administration on federal, federal state and municipal level to become digitized. For most of these services still being paper-based and Germany not being one of the leaders in e- government according to many sources, the question of user acceptance arises. For answering the question whether the approach used in the digitalization labs leads to the development of digital public services that are accepted by future users, we conducted a heuristic evaluation of a prototype that was developed within the implementation of the OZG. The paper describes the setting, the test undertaken and the outcome and concludes with an estimate, whether the huge paradigm change towards the development of digital public services that are accepted by future users will be successful or not.
Im Zeitalter der Wissensarbeit steigt die Bedeutung mentaler und psychologischer Faktoren wie Konzentrationsfähigkeit, Stimmung und Motivation für eine hohe Leistungsfähigkeit. Die physikalischen Bedingungen an Büroarbeitsplätzen können einerseits einen Stressor darstellen, der die Konzentration erschöpft und den Nutzer ermüdet, oder eine räumliche Ressource, die Arbeitstätigkeiten erleichtert oder Nutzerbedürfnisse befriedigt und dadurch Engagement und Stimmung bei der Arbeit steigert. Inwiefern bestimmte räumliche Bedingungen am Arbeitsplatz eine Ressource oder einen Stressor darstellen, lässt sich anhand der drei Ebenen des Komforts abschätzen: physischer, funktionaler und psychischer Komfort. Ein solcher Ansatz soll helfen, “psychisch nachhaltige“ physikalische Raumbedingungen zu schaffen, die die psychischen Ressourcen der Nutzer schonen. Im vorliegenden Beitrag wird dieses neue Verständnis von Komfort mithilfe der zugrunde liegenden psychologischen Prozesse erklärt und am Beispiel der bauphysikalischen Variablen “Beleuchtung“ illustriert.
Not Motivated to Act During Goal Pursuit: Powerlessness Blocks Motivation Transfer in Goal Systems
(2013)
The current research investigates a motivational mechanism that contributes to the inferior goal striving and attainment of powerless individuals: the transfer of motivation from goals to means. We expected that this mechanism would work effectively only in powerful individuals. The results of an experiment and a field study confirmed our assumptions. The more motivated powerful people were to attain the goals, the more they engaged in self-determined action and, in turn, the more positively they experienced goal-related activities. No such relation was found for their powerless counterparts. Implications for power research and goal systems theory are discussed.