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Persuasive practices: learning from home security advisory services

  • Research on persuasive technologies (PT) focuses, primarily, on the design and development of IT for inducing change of individual’s behavior and attitude through computer-human and computer-mediated influence. The issue of practices in co-located human-human persuasive encounters remained unattended in the PT community. This study uses the notion of persuasive practices to understand the course of events in face-to-face home security advisory sessions – it specifies and illustrates such practices and discusses their impact on the persuasiveness of the encounter. Furthermore, it presents potential of IT to support such persuasive practices thus opening new research possibilities of PT research.

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Metadaten
Author:Mateusz Dolata, Timo Comes, Birgit Schenk, Gerhard Schwabe
DOI:https://doi.org/10.1007/978-3-319-31510-2_15
ISBN:978-3-319-31510-2
Parent Title (English):Persuasive Technology : Proceedings of the 11th International Conference, PERSUASIVE 2016, Salzburg, Austria, April 5-7, 2016 / Alexander Meschtscherjakov, Boris De Ruyter, Verena Fuchsberger, Martin Murer, Manfred Tscheligi (Hrsg.)
Publisher:Springer
Place of publication:Heidelberg
Document Type:Part of a Book
Language:English
Date of Publication (online):2016/03/11
Release Date:2022/09/01
First Page:176
Last Page:188
Institutes:Fakultät 1: Management und Recht
Licence (German):License LogoUrheberrechtlich geschützt